Privacy Policy

1. Our Commitment to Your Privacy

At Masters & Brown Lawyers, we understand that your privacy is paramount. In the course of providing legal services, we handle sensitive information. This policy explains our practices regarding the collection and management of your data.

2. The Information We Collect

We collect information necessary to provide legal advice and represent your interests. This may include:

  • Contact Details: Name, address, phone number, and email.

  • Identification: Government-issued ID (Passports, Driver’s Licenses) as required by law.

  • Legal Matter Data: Information relevant to your specific case, including financial records, employment history, or family details.

  • Sensitive Information: Only collected with your consent or as required for legal proceedings (e.g., health records or criminal history).

3. How We Collect Data

We typically collect information directly from you through:

  • Initial consultations and file opening forms.

  • Email, telephone, or face-to-face correspondence.

  • Our website contact forms.

  • Third parties (with your consent), such as medical providers, financial institutions, or government agencies.

4. Purpose of Collection and Use

We use your information strictly for:

  • Providing legal advice and representation.

  • Communicating with you regarding your matter.

  • Complying with our legal and ethical obligations (e.g., conflict of interest checks).

  • Internal administrative purposes and billing.

5. Disclosure of Information

We do not sell your data. We only disclose your information to third parties when:

  • It is necessary for your legal matter (e.g., briefing a Barrister, filing court documents, or engaging expert witnesses).

  • You have provided express consent.

  • We are required or authorised by law to do so.

6. Data Security

We take all reasonable steps to protect your personal information from unauthorized access, modification, or disclosure. This includes:

  • Secure Storage: Both physical and digital files are stored in secured environments.

  • Encryption: Using industry-standard technology for digital data.

  • Strict Access: Only authorised staff members have access to your files.

7. Accessing Your Information

You have the right to request access to the personal information we hold about you. If any information is inaccurate or out of date, please notify us so we can update our records.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to our office:

Masters & Brown LawyersPhone: (07) 5227 8554 Email:info@masterslaw.com.auLocation: Gympie, QLD